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WordPress Plugin

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ChatCatch

Guided Chat Enquiries & Lead Capture

Turn website visitors into complete enquiries for WhatsApp. A guided chat collects the details — what they need, where, and when — and saves every lead on your site, so nothing is ever lost. No coding, no API.

v1.0.0WordPress 6.3+ · PHP 8.1+GPL-2.0 licensed

ChatCatch is an independent plugin and is not affiliated with, endorsed by, or sponsored by WhatsApp or Meta.

Guided, not blank

Complete enquiries, not “Hi, I’m interested.”

Built for service businesses: the short multi-step chat produces an enquiry with every detail written out, and every lead is captured even if the visitor never finishes in WhatsApp.

Guided chat widget

A floating, mobile-first chat that walks the visitor through a short flow — what they need, where, and when — then hands the completed enquiry to WhatsApp with the details already written out.

Inline Wizard

A configurable category → service → sub-service menu you drop into any page with the ChatCatch Wizard block or the [chatcatch_wizard] shortcode. No page builder or code required.

Industry templates

Ten ready-made service menus — plumbing, electrical, AC & HVAC, cleaning, salon, auto, and more. Pick your trade, click Apply, tweak, and save.

Leads inbox

Every enquiry is saved on your site and optionally emailed, even if the visitor never taps send in WhatsApp. Browse, reply, and export to CSV from wp-admin.

Match your brand

Choose the button text and icon, chat header, and colours. They apply live across the widget and the Wizard so the whole experience matches your site.

No API, no approval

ChatCatch uses a normal WhatsApp click-to-chat link — no Meta Business API, no approval process, no coding, nothing to configure beyond your number.

Privacy first

Your leads stay yours.

Lead capture plugins handle your customers’ details. ChatCatch is deliberately conservative about what it stores and where it goes.

Stores only the visitor's chosen answers, the assembled message, and the source page — no IP address, no device or browser identifiers
Leads live in your own database and optional email; ChatCatch sends nothing to any third-party service and has no service of its own
The public capture endpoint is hardened with a honeypot, per-IP rate limits, a size cap, a bot filter, and strict server-side validation — and the recipient number is recomputed on the server so leads cannot be redirected
Automatic retention deletes old leads (default 365 days), and uninstall removes data only if you explicitly opt in

FAQ

Common questions.

Does this require the WhatsApp Business API?

No. ChatCatch uses a standard click-to-chat link, so there is nothing to approve or configure with Meta.

Where do the enquiries go?

The visitor is handed off to your WhatsApp with the details prefilled, and a copy is saved on your site (and emailed, if you add an address).

Get started

Stop losing half-finished enquiries.

Install ChatCatch, enter your WhatsApp number, and pick an industry template — or tell us about your site and we will help you get set up.