Privacy Policy

Last updated: March 2026

1. Information We Collect

When you engage Apex Digital for our services or contact us through our website, we may collect the following information:

  • Contact information (name, email address, phone number) provided through our contact form or direct communication
  • Business name and details relevant to your project
  • Social media account credentials and access tokens shared for account management purposes
  • Social media analytics data (follower counts, engagement metrics, post performance) accessed through platform APIs

2. How We Use Your Information

We use collected information to:

  • Provide social media management services as agreed
  • Create, schedule, and publish content on your behalf
  • Analyze account performance and optimize growth strategies
  • Communicate with you regarding your account, approvals, and reports
  • Respond to inquiries submitted through our website

3. Social Media Account Data

When you grant us access to your social media accounts, we access profile information and performance analytics through official platform APIs. This data is used solely for the purpose of managing and optimizing your accounts. We do not sell, share, or distribute your social media data to any third parties.

4. Data Storage & Security

Your data is stored securely and access is limited to authorized team members working on your account. Account credentials and access tokens are handled with industry-standard security practices. We retain your data for the duration of our service agreement and for a reasonable period afterward for record-keeping purposes.

5. Third-Party Platforms

Our services involve interaction with third-party platforms including:

  • TikTok
  • Instagram / Meta
  • Facebook
  • X (Twitter)
  • YouTube / Google
  • Google My Business

Each platform has its own privacy policy and terms of service. We are not responsible for how these platforms handle data beyond our control.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your data upon termination of services
  • Revoke access to your social media accounts at any time
  • Opt out of any marketing communications from us

7. Contact

For questions about this privacy policy or to exercise your data rights, please contact us at info@apexdigital.company or reach out via WhatsApp.