How project and inquiry data is handled.

Last updated: June 1, 2026. This policy explains how Apex Digital handles information shared for TikTok growth, websites, apps, and project inquiries.

Information we collect

We collect the details needed to respond to inquiries and deliver agreed work. This may include contact details, business information, selected services, project goals, timelines, budgets, website details, social profile access, analytics, and content assets shared with us.

WhatsApp inquiries

The public intake flow prepares a WhatsApp message in your browser. The website does not store the message body. You can review, edit, or abandon the message before sending it. If you send it, WhatsApp/Meta handles the conversation under its own terms and privacy policy.

Website analytics

We may record privacy-safe interaction events to improve the website. These events can include page path, CTA location, selected service category, budget range, timeline range, and completion state. They do not include your name, phone number, message body, or project notes.

How we use information

We use project information to respond to inquiries, scope services, plan content, build websites or apps, manage approvals, report on performance, and support active client work.

Social media and platform access

When you grant account access, we use it only for agreed work such as content planning, publishing support, account review, analytics, and reporting. We do not sell social media account data.

Storage and security

Access to project data is limited to people working on the project. Credentials, tokens, and sensitive access details are handled carefully and retained only as needed for delivery, support, legal, or record-keeping reasons.

Third-party platforms

Our work can involve TikTok, Meta platforms, X, YouTube, Google services, hosting providers, analytics tools, and project-management tools. Each platform controls its own systems and policies.

Your rights

You can request access, correction, deletion, or removal of data where applicable. You can also revoke social media or platform access at any time.

Review our services, read the Terms of Service, or start a project conversation on the contact page.